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Certified "Positive Business" Program

What Does the "Positive Business" Certification Mean?
It means that a business agrees to resolve all justifiable consumer complaints in a prompt and timely manner. It also means that the business agrees to operate their business in a positive manner with high ethical standards being committed to providing outstanding customer service to their customers.

The benefits for a business being a certified business:
  • No complaint against a business will be posted on the HaroldSays website or consumer blog. The business will be given an opportunity to address and resolve the complaint positively and privately.
  • The company will be given the opportunity to defend itself against potentially defamatory or libelous statements submitted to HaroldSays.
  • Other consumer complaints websites will be notified of potentially defamatory or libelous statements posted about the company on their websites.
The benefits for the consumer:
  • The consumer's information is kept confidential.
  • Positive and effective consumer advocacy is provided to resolve the consumer's complaint or issue in a timely manner.
  • The priority is securing a satisfactory and positive resolution of the complaint for the consumer.
For more information about how your business can become a Positive certified business contact:

Harold Cameron
Chief of Helping People & Consumer/Corporate Advocate
HaroldSays
Phone & Fax: (570) 341-6796
326 Spruce Street
#508
Scranton, PA 18503
Email me: harold@haroldsays.com